Warranty

This warranty covers:

Manufacturing defects such as loose fittings, broken clasps, or stitching faults.

Material defects that affect the functionality or appearance of the item under normal use.

This warranty does not cover:

Normal wear and tear

Accidental damage, misuse, or improper care

Tarnishing or colour fading due to exposure to water, perfumes, or chemicals

Alterations or repairs made by third parties

How to Make a Warranty Claim

If you believe your item has a manufacturing issue, please contact us at ethnicstudiouk@gmail.com

with: Your order number

A description of the issue

Clear photos of the item and the defect

Our team will review your request and respond within 3–5 business days with the next steps.

If your claim is approved, we will repair, replace, or refund the item at our discretion.

Jewellery Care Tips

To keep your jewellery shining beautifully:

Store it in a soft pouch or box, away from sunlight and humidity.

Avoid direct contact with perfumes, lotions, or water.

Wipe gently with a soft, dry cloth after wearing.

Bags & Home Decor Care

Keep away from sharp objects and excessive moisture.

Clean gently with a soft cloth, avoid harsh chemicals.

For fabric or embellished items, spot clean with care.

Our Commitment

We believe in products that are made with integrity and built to last.

If ever something does not meet your expectations, our team is here to make it right.

Ethnic Studio: Where every detail is made with love, and every piece is made to be cherished.